A:
Tracking numbers are emailed to the email address who purchased the king cake. The tracking numbers are sent on the day the king cake is shipped.
Please check your email spam folder or search for emails sent from info@kingcake.com.
A:
While KingCake.com and FedEx do everything in our power to ensure your order is delivered on the requested date, your king cake may be delayed.
Neither KingCake.com or FedEx are responsible for delay in the delivery of the package due to any of the following: weather related delays, plane delays, airport closures, or incorrect information supplied to us by the customer. Notice of a non-delivered package must be made within 7 days of original delivery date.
If for any reason your order arrives in an unsafe condition to enjoy once delivered, please reach out to our support team at info@kingcake.com with photos of the product as soon as the delivery is opened. We will provide you with a resolution that best fits your needs.
A:
If you need to update an address, or change a delivery date please contact infor@kingcake.com at least 2 business days before the order is set to ship.
A: We only ship to the 48 states in
the continental United States. Unfortunately, we cannot ship to Alaska, Hawaii or
a foreign address. Often times items shipped out of the country can be held up in
customs which could compromise the quality and freshness of the cake.
A: In the ordering process, you have
the option to select your delivery date by clicking on the calendar and just choosing
the date you wish the cake to be delivered.
Order Date
|
Arrival Date
|
FedEx Standard Overnight®
|
FedEx 2Day®
|
Sunday All Day
|
Tuesday
|
Wednesday
|
Monday before 10 am CST
|
Tuesday
|
Wednesday
|
Tuesday before 10 am CST
|
Wednesday
|
Thursday
|
Wednesday before 10 am CST
|
Thursday
|
Wednesday
|
Thursday before 10 am CST
|
Tuesday
|
Wednesday
|
Friday before 10 am CST
|
Tuesday
|
Wednesday
|
Saturday All Day
|
Tuesday
|
Wednesday
|
*Cakes delivered on Saturday include an additional $18.00 shipping.
*No delivery available on Sunday!
*No delivery available on Monday! (Except Mar. 03, 2025 - Lundi Gras)
*FedEx 2Day Delivery can be selected for Mardi Gras if the order is in by 2/28/2025 6:00am!
A: Yes, you will also have to select FedEx Priority
Overnight® or FedEx Standard Overnight® as the shipping option. Please have your order in by
2:00am CST on Saturday, March 01 2025. We will ship out your king cake on Saturday Feb 10, 2024.
A: Yes.
If you choose to have it shipped using FedEx Priority
Overnight®(morning delivery) or FedEx Standard Overnight®, have your order in by 10:00am CST on Monday Mar. 03, 2025
If you choose to shipped using FedEx 2Day®, have your order in by
2:00am CST on Saturday, March 01 2025. We will ship out your king cake on Saturday Feb 10, 2024.